PRIVACY POLICY
1. Introduction
At Guizado Portillo Hacienda & Resort, part of the company Negociación Inmobiliaria Agrícola del Valle de Pacarán S.A. (RUC 20507893148), we respect the privacy of our clients and are committed to protecting their personal data, in accordance with Law No. 29733, the Personal Data Protection Law, and its regulations. This Privacy Policy explains how we collect, use and protect the personal information of our guests and visitors.
2. Definitions
- Personal data: Any information about a natural person that identifies him or her or makes him or her identifiable.
- Sensitive data: Information that includes biometric data, racial origin, health, among others, which requires a special level of protection.
- Data owner: Natural person to whom the personal data correspond.
3. Purpose of the Processing of Personal Data
We collect and process the personal data of our guests for the following purposes:
- Management of reservations and accommodation services.
- Billing and payment management.
- Compliance with legal and contractual obligations.
- Attention to requests, queries and complaints.
- Sending commercial communications (with prior authorization).
4. Consent
In accordance with the Principle of Consent (article 5 of the Law), the processing of personal data is carried out only with the free, prior, express and informed consent of the owner, except in the cases established by law. By providing us with your data, the owner authorizes its use for the purposes indicated here.
5. Data Security
We comply with the Security Principle (Article 9 of the Law), adopting the necessary technical, organizational and legal measures to protect personal data against unauthorized access, loss, alteration or any other form of misuse.
6. Rights of the Owner
The owner of personal data has the following rights:
- Access: Obtain information about the data we hold and its processing.
- Rectification: Request the correction of inaccurate or incomplete data.
- Cancellation: Request the deletion of your data when it is no longer necessary.
- Opposition: Oppose the processing of your data for legitimate reasons.
To exercise these rights, the owner can contact our customer service department through the contact channels indicated in this policy.
7. Data Transfer
We do not share personal data with third parties, except when necessary for the provision of services or when required by the competent authorities. In the case of international data transfers, we ensure that the recipient country maintains an adequate level of protection of personal data.
8. Use of Security Cameras
The hotel facilities are equipped with security cameras to ensure the safety of our guests and staff. Recordings are made exclusively for security purposes and are kept under strict confidentiality measures.
9.Modification of the Policy
This Privacy Policy may be updated to comply with regulatory changes or improvements in our data processing process. Any modification will be promptly communicated to the owners.
10. Contact
For questions about this policy or the processing of personal data, please contact us at:
- Email: atencionclientes@guizadoportillo.com
- Address: Km. 49.50 Carretera Cañete a Yauyos, Pacarán, Cañete, Lima
- Phone: +51 01 3254569
This policy ensures compliance with Law No. 29733 and provides transparency regarding the use of guests' personal data.