GUEST SATISFACTION SURVEY

Enter your information

Name	Email
Phone	Hotel PacaránVitóc
Room	Check out

How did you hear about our hotel?

Internet Social Network Booking Magazine Flyer TV Radio Friends Other

Would you stay at our hotel again?

No

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2

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Yes

How did it go with us?

	Excellent	Good	Average	Poor
Overall guest experience
Hotel value for the price paid
Staff response to your needs

How was your reception experience?

	Excellent	Good	Average	Poor
Experience with the reservation process
Speed and efficiency of check-in
Speed and efficiency of ckeck-out
Friendliness of front desk clerks
Guest service

How would you rate the quality of the hotel service?

What did you think of the room?

	Excellent	Good	Average	Poor
About cleaning
Regarding comfort
Furniture and decoration
Maintenance and the bathroom
Room service

What did you think of the restaurant?

	Excellent	Good	Average	Poor
Food quality
Dishes value for the price paid
Breakfast
Lunch
Dinner
Variety of the menu
Friendliness of the waiters
Speed ​​and quality of service

How would you rate the restaurant's service quality?

How receptive have we been to your questions, concerns or requests in our service?

How did it happen in the other activities?

	Excellent	Good	Average	Poor
Excursiones en el hotel

Do you have any other comments, questions or concerns?